Frequently Asked Questions

All stores share the same products, categories, and settings. However, inventory quantities are tracked separately per store. This means each location has its own stock levels, but all product data remains consistent across the system.

No. When a product is scanned, the system checks if it already exists. If it does, it simply updates inventory quantity instead of creating a duplicate product.

Option 1 uses a central warehouse to manage all inventory. Option 2 uses a main store instead of a warehouse. Option 3 allows each store to manage its own inventory. All options keep products and categories synchronized across locations.

Yes. Depending on your workflow, stores may be able to create or modify products, categories, and attributes. Any changes made will automatically apply to all stores in the system.

Categories are the foundation of your system. They control product organization, taxes, disclaimers, variation questions, and age restrictions.

Yes. Taxes can be configured at the category level, allowing you to apply specific taxes such as tobacco or vape taxes automatically.

Yes. Categories can be configured to require ID scanning to verify age before completing a sale.

Inventory can be transferred between locations by creating a transfer order. Items are scanned out at one location and scanned in at the receiving store.

Yes. The system includes a general category and subcategory so you can ring up items even if they haven’t been fully set up yet.

Product changes (such as category, description, or attributes) will automatically apply to all stores, keeping everything consistent across your system.

Yes. Multiple cashiers can log into the system simultaneously using their own PINs. Each cashier can operate independently, allowing for full accountability and tracking of all transactions.

Yes. Cashiers can be assigned to separate drawers, allowing you to track cash activity individually. This improves accuracy, accountability, and simplifies end-of-day reconciliation.

Yes. Employees can log into any store using the same credentials, and their roles and permissions will follow them automatically. This makes it easy to move staff between locations without additional setup.

Yes. The system supports unlimited payment types, allowing you to configure options such as cash, credit, gift cards, store credit, or any custom payment method your business requires.

No. The system does not process credit cards directly. Instead, it focuses on providing detailed transaction tracking and reporting, giving you valuable insights into your business performance and sales trends.

Yes. The system includes an optional rewards and loyalty program designed to increase customer retention, boost repeat purchases, and improve overall sales and profitability.

The system includes a full reporting suite that gives you detailed insights into sales, inventory, employee performance, and overall business operations. Reports are designed to help you make informed decisions quickly.

Employees can easily create their own accounts through the onboarding system. Once created, they automatically inherit roles and permissions based on your configuration, making setup fast and consistent.

No. There is never a contract.

We offer the ability to transfer the number of points the customer has with your current system to ours, so you can switch and the customer is happy.